PURCHASE RULES

Rules for buying and selling goods in the www.deseja.lt online store.

These purchase and sale rules establish the mutual rights, obligations and responsibilities of the Buyer and the Seller when purchasing goods in the online store.

1. General provisions:

1.1. The buyer in these rules is any person who places an order for goods at www.deseja.lt. Only natural persons who have reached the age of majority have the right to use the store and make purchases there.

1.2. Seller – www.deseja.lt online store.

1.3. Together with the order submitted by the Buyer, these Rules become a contract concluded between the Buyer and the Seller, and are a legal document binding on both parties. The contract is considered concluded when the Buyer forms and submits an order for goods to www. deseja.lt.

1.4. The Buyer is not given the opportunity to place an order if he is not familiar with the rules and does not agree with them. Familiarity with and agreement with the Rules is confirmed at the time of placing the order.

1.5. The Seller reserves the right to change the Rules. The rules that are in force at the time of placing the order shall apply.

In the event of important circumstances, the Seller may temporarily or completely cease the activities of www.deseja.lt without prior notice to the Buyer.

2. Personal data protection

2.1. When placing an order, the Buyer must provide the following personal data: name, surname, e-mail, address to which the goods will be delivered, telephone number, and other data necessary for the delivery of the goods.

2.2 The buyer is responsible for the data provided during the order.

2.3. The Seller confirms that the data you provide is protected from third parties and will be used only by the Seller and its partners with whom the Seller cooperates in the administration of the www.deseja.lt store and the delivery of goods. We guarantee that your data will not be transferred to third parties not related to the administration of our store or the execution of direct orders. In all other cases, the Buyer's personal data may be disclosed to third parties only in cases provided for by the legal acts of the Republic of Lithuania.

2.4. The Seller sends all notifications and otherwise contacts the Buyer via the email address or telephone number provided.

3. Payment and delivery of goods

3.1. The Buyer may pay for the goods in one of the following ways:

3.1.1. Electronic banking is a prepayment using the electronic banking system used by the Buyer. When paying for goods in this way, a payment is generated for the Buyer in the electronic banking system according to his Order. The Buyer transfers the money to the Seller's account in the relevant bank of his choice. Responsibility for data security in this case lies with the relevant bank, since all monetary transactions take place in the bank's electronic banking system.

3.1.2. In cash upon delivery/collection of goods – The Buyer pays for the goods upon delivery/collection of the goods to the Seller delivering the goods or its authorized representative/courier or in the Seller's physical stores.

3.2. When ordering goods, the Buyer may choose the method of delivery of the goods, i.e. use the delivery service provided by the Seller's authorized representative or collect the goods from the Seller's physical stores.

3.3. Delivery of Goods to the Buyer:

3.3.1. The buyer, having selected the delivery service during the order, undertakes to indicate the exact delivery location of the goods.

3.3.2. The Buyer undertakes to accept the goods himself or to indicate a person who will collect the goods when placing the Order. In the event that the Buyer (or another specified person) cannot accept the goods, and the goods are delivered to the specified address and based on other data provided by the Buyer, the Buyer has no right to make claims against the Seller regarding the delivery of the goods to an inappropriate entity.

3.3.3. The Goods are delivered by the Seller or its authorized representative.

3.3.4. The delivery fee and more detailed information related to the delivery of goods are provided in the "Delivery Terms" section of the online store.

3.3.5. When the Buyer wishes the goods to be delivered outside Lithuania, the terms of delivery of the Order shall be agreed upon in a separate agreement.

3.4. When picking up the goods at the Seller's physical stores, the goods must be picked up by the Buyer or another person specified at the time of placing the Order, after the Seller confirms that the Order is ready.

3.5. In all cases, the Seller is exempted from liability for violation of the terms of delivery of goods if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the control of the Buyer.

3.6. When the goods are delivered to the Buyer, the Buyer must, together with the Seller or his authorized representative, check the condition of the shipment and the goods(s) and sign the consignment handover/acceptance document. Once the Buyer signs the consignment handover/acceptance document, it is considered that the shipment has been delivered in proper condition, there are no damages to the goods, the cause of which is not attributable to a manufacturing defect, and there are no discrepancies in the product(s)'s configuration (such as can be determined during an external inspection of the goods). Having noticed that the packaging of the delivered shipment is damaged (crumpled, wet or otherwise externally damaged), the goods(s) are damaged and/or the goods(s) are of improper configuration, the Buyer must note this in the consignment handover/acceptance document and, in the presence of the Seller or his representative, draw up a free-form act of damage/inconsistencies of the shipment and/or goods(s). If the Buyer fails to perform these actions, the Seller is released from liability to the Buyer for damage to the goods, if the basis for such damage is not a manufacturing defect, and for discrepancies in the configuration of the goods, if these discrepancies can be identified during an external inspection of the goods.

4. Exchange and return of goods:

4.1. If the product does not suit you, within 14 days from the date of receipt of the product, notify us of your intention to return the product (terminate the purchase and sale agreement) by e-mail info@deseja.lt and send it to the address indicated on the invoice.

4.2. Goods are accepted back only in the original, undamaged packaging (not having lost their commercial appearance).

4.3. When returning a product, it is necessary to provide a document of purchase of the product.

4.4. The Seller will refund the Buyer's money within 1-2 days of receiving the returned goods.

4.5. The rights of the Buyer are regulated by the Civil Code of the Republic of Lithuania, the Rules for the Sale of Goods and Provision of Services, when Contracts are concluded using means of communication, approved by Order No. 258 of the Minister of Economy of the Republic of Lithuania of 17 August 2001.

5. Final provisions:

5.1. These rules are governed by the law of the Republic of Lithuania.

5.2. All disagreements arising from the implementation of these rules shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.